Guarantee

Guarantee

If you are unhappy with the gift box or basket you purchase, for whatever reason, we will gladly refund your money or replace it. 

If a gift box or basket arrives in a damaged condition we will glady refund your money or replace it. 

We can make this guarantee to you because we know that you will be delighted with your gift basket. We take care to inspect each product as it is packed. Our careful packing and attention to detail ensures that the gift box or basket will arrive in first class condition. 

All sales are made under full compliance with the laws of New Zealand including:

 

  • Fair Trading Act
  • Commerce Act
  • Sale of Goods Act
  • Consumer Guarantees Act 

In summary these require that all goods sold to you must match or exceed descriptions and specifications given by us. If they do not, you are entitled to a refund of your purchase price or a replacement of the item in question. 

For questions or concerns about these policies, please don't hesitate to contact The Gift Barn on:-

 0800 711 811 (Within New Zealand), International 00 64 9 478 0049

 

Angela Cahill

A fabulous experience was achieved by using Gift Barn to send a super special birthday surprise to my sister-in-law in New Zealand from my husband and self in the U.K. She loved it and it was received by courier on the day...Thank you Gift Barn.

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Kay Austin

My friend received her gift and was delighted with the contents and presentation. I was impressed with the quick delivery and hassle free service. Many thanks to The Gift Barn. I will certainly recommend and use your service again.

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Kiri Atkins Pakiri

Best online gift company! Great products, fast service, lovely helpful staff, always deliver quickly. Far exceed my expectations, guaranteed satisfaction every time. Recommend 100%!! Can't thank you enough :))

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Bruce Cornwell

My daughter has lived in New Zealand for over 10 years. We always send her and her family gifts for every occasion which costs and American arm and leg. I've looked many times to find a NZ Company I could order from to send local and the other day I found this company. I ordered one day and it was delivered the next. My daughter loved it. She said that the different products in the basket were the best quality and local products. I am so happy to have found this website. Thank you so much,

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Margaret Brain

Delighted with the quick delivery, and stunning flowers sent- 3 Pink Gerbra. Recipient was also delighted. Very happy to recommend this company for outstanding customer service

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Nicola Vandermeer

I live in London, UK and have used The Gift Barn many times to send gifts home to family in NZ. They always provide a fabulous service - my stepmum especially loved her birthday pamper box of ecostore lotions and potions delivered last week! Thanks for all your help in helping me to send love back home :-)

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Fiona Bledge

I was delighted with the gift basket I ordered for mum on her birthday. She was thrilled with the way it was presented and especially pleased with the gift card which used a lovely font and seemed more personal. They also delivered on time. Thank you so much, I will definitely be ordering from you again.

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Barbara Ryan

I've been on the receiving end of the Bennets premium chocolates. Very nice gift. So now I'm sending them as a birthday gift. This site is very easy to manage - with lots of other interesting gifts to choose from too.

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Lesley Gradek

Gift Barn makes it soooooo easy for us to send personal gifts to folks back home in NZ. Thank you for a wonderful service. I have used this company for many years. A satisfied repeat customer. Thanks to all at Girt Barn.

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Paula Riseborough

Brilliant choice and service. Excellent for overseas customers and the quality is always excellent. I will recommend to all ex-pat kiwis to use for family back home. Thank-you

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